UPDATE: Business as usual continues for Jetstar services

  • Jetstar continues to operate normally and to schedule
  • Jetstar operated 3 additional ad hoc services today and has an additional 5 adhoc services operating tomorrow
  • Jetstar has accommodated around 1,500 Qantas customers today with discounted fares

Jetstar advises that its flights remain unaffected by the grounding of the Qantas fleet and that the airline’s operations are running normally.

Although current capacity remains limited with high passenger loads, Jetstar is accommodating as many affected Qantas passengers on its services as possible with discounted fares on affected routes and the mounting of ad hoc services.

Around 1,500 Qantas customers were carried on existing and ad hoc Jetstar services today.

Unsold seats on Jetstar flights have been and will continue to be made available to Qantas passengers at discounted fares (a full list of discounted fares available at These fares are only available at airports to those with valid Qantas itineraries to help prioritise stranded passengers – they are not available through the call centre or the website.

In addition to the airline’s normal schedule, Jetstar operated three ad hoc services (a Sydney-Melbourne-Sydney service and Perth-Brisbane service) today and will operate an additional five ad hoc services tomorrow which will include three Melbourne to Sydney services and two Sydney to Melbourne services.

These adhoc flights between Sydney and Melbourne are available to all customers via the website or call centre at a discounted rate of $109 one-way for Starter fares (excl. checked in baggage allowance).

Customers are encouraged to check and Jetstar’s Facebook and Twitter accounts for additional updates as they become available.

About Jetstar

The Jetstar Group is one of Asia Pacific’s fastest growing airline brands with one of the most extensive ranges of destinations in the region. It is made up of Jetstar Airways (subsidiary of the Qantas Group) in Australia and New Zealand, Jetstar Asia in Singapore, Jetstar Pacific in Vietnam, and Jetstar Japan in Japan. Jetstar branded carriers operate up to 5,000 flights a week to more than 85 destinations. The Jetstar Group carried more than 37 million passengers in financial year 2017.