Jetstar's first Travel Shop debuts in Jakarta

  • Jetstar Group opens its first retail outlet
  • Travel shop to offer a range of payment options, including direct cash payments
  • Hotels, insurance and travel packages coming soon

The Jetstar Group, one of Asia’s fastest growing group of airlines, has opened its first Travel Shop in Jakarta, making it even easier for Indonesian customers to book and pay for any fare across the entire Jetstar network

Located in the busy Kelapa Gading district, the shop will offer customers convenient access to Jetstar’s low fares and growing number of travel products including hotels and travel insurance, with the ability to transact in cash.

In Jakarta to launch the Travel Shop for the Jetstar Group, Jetstar Asia and Valuair CEO Barathan Pasupathi said Jetstar was focussed on looking at innovative distribution solutions to make the carrier’s low fares more accessible to more people.

“Understanding our customer’s preference for cash payments and the low levels of credit card ownership in Indonesia, we have created our very first retail outlet to make flying with us even easier,” Mr Pasupathi said.

“The investment in this new Travel Shop, the first retail outlet for the Jetstar Group, reflects the importance of Indonesia to the Jetstar network.

“The Jetstar Travel Shop will help us to grow our customer base in Indonesia and will support Jetstar as we explore future growth in this market,” he said.

To mark the opening of the first ever Jetstar Travel Shop, Jetstar is offering sale fares to Singapore at just USD40, to Hong Kong (via Singapore) for USD$135 and to Osaka (via Singapore) for USD$210. Sale fares are only available at the Jetstar Travel Shop and terms and conditions apply.

The Jetstar Group currently operates 80 weekly services to Jakarta, Denpasar, Surabaya and Medan.

In order to further improve the booking experience with Jetstar for Indonesian passengers, the Jetstar Group will accept Indonesian Rupiah (IDR) from 16 October. This is in addition to payments available in US dollars.

The Jetstar Travel Shop will be operated in collaboration with partner Holiday Tours and Travel and will be open between 10.00 am and 7.00 pm, seven days a week.

* Singapore to Osaka flights commence 1 November 2012, subject to government and regulatory approval.

Sale Information

Jetstar is celebrating the opening of the Travel Shop in Jakarta with special one way Economy Starter fares to Singapore at US$40, Hong Kong (via Singapore) at US$135 and Osaka (via Singapore) at US$210. Sale ends 10 October 2012 (12:00), unless sold out prior. Sale may be extended. Sale fares for travel in selected periods in 2013.

One way Economy Starter fares with carry-on baggage only. For an additional USD12-USD52, per passenger, you can choose between 15kg-40kg checked baggage. Seats are subject to availability and may not be available on all flights or days. Conditions apply.

About Jetstar

The Jetstar Group is one of Asia Pacific’s fastest growing airline brands with one of the most extensive ranges of destinations in the region. It is made up of Jetstar Airways (subsidiary of the Qantas Group) in Australia and New Zealand, Jetstar Asia in Singapore, Jetstar Pacific in Vietnam, and Jetstar Japan in Japan. Jetstar branded carriers operate up to 5,000 flights a week to more than 85 destinations. The Jetstar Group carried more than 37 million passengers in financial year 2017.