Jetstar's ash cloud incident response
Jetstar Airways Chief Pilot Georgina Sutton and Incident Response Chair Mark Dal Pra explain why volcanic ash makes flying unsafe and how we’re working to get customers home from Bali.
The Jetstar Group is one of Asia Pacific’s fastest growing airline brands with one of the most extensive ranges of destinations in the region. It is made up of Jetstar Airways (subsidiary of the Qantas Group) in Australia and New Zealand, Jetstar Asia in Singapore, Jetstar Pacific in Vietnam, and Jetstar Japan in Japan. Jetstar branded carriers operate up to 5,000 flights a week to more than 85 destinations. The Jetstar Group carried more than 37 million passengers in financial year 2017.