Community and sustainability

Community initiatives


The StarKids partnership between Jetstar and World Vision supports humanitarian relief and community-based development projects in Australia and across Asia. The partnership aims to transform the lives of communities living in poverty and give kids a brighter future. Money raised through StarKids helps fund important projects in a number of Jetstar’s destinations including Cambodia, Indonesia, Myanmar, Thailand, Vietnam, as well as in Australia.


Flying Start

Jetstar's Flying Start program invites community groups and organisations across New Zealand and Australia to apply for a grant, made up of cash and travel with Jetstar, to fund a project that will enrich the lives of people in their local community.

New Zealand State OceanKids

Jetstar is helping develop the future swim stars of New Zealand through a partnership with the State OceanKids Swim Series. Winners in the series have the chance to join the Jetstar Super Swim Squad.

New Zealand Ocean Swim Series

Jetstar and the environment

Jetstar is committed to minimising its impact on the environment and has introduced various initiatives to address this important issue.

Our Commitment to Environmental Sustainability (PDF, 21.3MB)

Fly Carbon Neutral Program

National Carbon Offset Standard - Carbon Neutral Certified logo

Jetstar passengers on Jetstar Airways (JQ) flights can choose to fly carbon neutral when they book at 

100% of each contribution is used to purchase offsets from verified carbon offset projects in Australia and around the world.

Fly Carbon Neutral Program

Our strategy for fuel efficiency

Jetstar deploys a number of fuel efficiency strategies to reduce fuel consumption and minimise our footprint:

  • New fuel-efficient aircraft
  • Advanced navigational aircraft technology
  • Reducing aircraft weight
  • Flight planning improvements
  • Improved aerodynamic performance
  • Optimised loading to improve fuel efficiency 

Sustainable aviation fuel

The Qantas Group is exploring commercially viable alternatives to traditional jet fuel, namely Sustainable Aviation Fuel. By using things like waste products and algae to make jet fuel, Sustainable Aviation Fuel contributes fewer carbon emissions into the atmosphere.

The Qantas Group will be looking for Sustainable Aviation Fuel options that meet strict safety, environmental and sustainability requirements. To help make Sustainable Aviation Fuel widely available and commercially viable, the Qantas Group joined the Sustainable Aviation Fuel Users Group (SAFUG) and engages regularly with industry, government, suppliers and stakeholders.

Qantas Group Sustainable Aviation Fuel


Aircraft Cabin Environment Sensors (ACES) trial

Jetstar will trial Teledyne Aircraft Cabin Environment Sensors (ACES) on three of its domestic A320 aircraft to allow engineers to test the benefits of having access to real time monitoring and measuring of air quality in the cabin and flight deck, and an added layer of protection in preventing smoke, fume or odor events.

The Teledyne ACES technology continuously monitors and measures air quality to provide comprehensive cabin environmental data for every flight, assisting engineers to check and maintain cabin air quality in each aircraft as part of its maintenance program.

Jetstar Airways Manager Supplier Services, Engineering, Matt McCrum said Jetstar was an early adopter of new technologies and this data would assist engineers in identifying if there are any specific maintenance requirements for individual aircraft.

“We’re always on the lookout for new innovations and technologies to enhance the way we operate and conduct maintenance on our aircraft, and we are looking forward to trialing Teledyne’s ACES technology in our Airbus A320 fleet.

“Having access to this real time data will allow us to gain even more insight into the performance of our aircraft and ensure the highest quality of cabin air is always maintained.”

The trial will run for 12 months from December 2021, and the technology will then be assessed for broader roll out.

For more information, visit here.