Advisory notice for Jetstar customers

Jetstar advises customers that it is not expecting any impact to its flights as a result of broader industrial action on Friday, 14 October 2011.

Customers are advised to arrive for their flights as scheduled and expect business-as-usual conditions.

Jetstar also advises that normal baggage charges and allowances will apply across the vast majority of its network.

Industrial action by the Australian Services Union (ASU) will take place in 6 of Jetstar’s 56 ports (Melbourne, Sydney, Brisbane, Gold Coast, Avalon and Cairns). The ASU has advised Jetstar that some check-in agents at these 6 ports may choose not to apply normal excess baggage charges.

Customers are advised that while this action may apply in some ports on Friday 14 October, normal baggage charges will apply to any return journey after this date.

About Jetstar

The Jetstar Group is one of Asia Pacific’s fastest growing airline brands with one of the most extensive ranges of destinations in the region. It is made up of Jetstar Airways (subsidiary of the Qantas Group) in Australia and New Zealand, Jetstar Asia in Singapore, Jetstar Pacific in Vietnam, and Jetstar Japan in Japan. Jetstar branded carriers operate up to 5,000 flights a week to more than 85 destinations. The Jetstar Group carried more than 37 million passengers in financial year 2017.