Weather conditions in Queensland have made travel challenging this week and continue to impact Qantas Group flights.
We are continuing to monitor the conditions across the region to determine when we can resume regular services to the airports which were impacted by Tropical Cyclone Debbie.
Qantas and Jetstar are operating relief flights from Hamilton Island this afternoon to assist in bringing travellers back to mainland Australia.
Severe weather conditions are also impacting Qantas and Jetstar customers travelling through Brisbane and the Gold Coast. There may be some delays and we thank travellers for their patience.
Our teams are working hard to minimise disruptions with safety always our number one priority.
Fare waivers are in place for customers affected by the cyclone earlier this week and severe weather conditions around Brisbane and the Gold Coast.
Qantas and Jetstar services to Townsville, Mackay, Hamilton Island, Moranbah, Whitsunday Coast (Proserpine) were all been impacted this week. Some relief flights have already departed Hamilton Island and we are working hard to get as many passengers on their way as soon as possible.
Brisbane and Gold Coast Airports remain open. Qantas flights to Hervey Bay and Bundaberg have been cancelled today.
30 March 2017
The Jetstar Group is one of Asia Pacific’s fastest growing airline brands with one of the most extensive ranges of destinations in the region. It is made up of Jetstar Airways (subsidiary of the Qantas Group) in Australia and New Zealand, Jetstar Asia in Singapore, Jetstar Pacific in Vietnam, and Jetstar Japan in Japan. Jetstar branded carriers operate up to 5,000 flights a week to more than 85 destinations. The Jetstar Group carried more than 37 million passengers in financial year 2017.