The Jetstar Group is continuing its push for greater accessibility of its low fares with the opening of Indonesia’s second Jetstar Travel Shop in Surabaya, the main trading port in East Java.
Located in Supermal Parkuwon Indah, the largest shopping mall in West Surabaya, the new Jetstar Travel Shop will offer 3.1 million people convenient access to Jetstar’s low fares, as well as a growing number of travel products including hotels and travel insurance in the coming months.
Travel consultants at the Travel Shop will be able to help customers with their travel needs including information on flights, destinations, flight connections, flight meals, baggage allowance and allocation of seats.
Jetstar Asia CEO Barathan Pasupathi said through the Jetstar Travel Shop, customers also have the ability to transact in cash using Indonesian Rupiah thereby catering to the needs of Indonesian customers.
“The Jetstar Travel Shop in Surabaya is another customer initiative that we believe will help our customers to have even easier access to our everyday low fares,” Mr Pasupathi said.
“We plan to set up more travel shops in other sites in Indonesia within the next 12 months.”
The Jetstar Group currently operates 114 weekly flights between Indonesian ports Jakarta, Denpasar, Medan and Surabaya and international destinations including Singapore, Perth, Sydney and Melbourne.
Jetstar Asia operates six weekly flights between Surabaya and Singapore.
The Jetstar Travel Shop is operated by ABC Vacations and will open between 10.00am and9.30pm, seven days a week.
The first Jetstar Travel Shop is located in Kelapa Gading in Jakarta and opened in October 2012.
Photos of The Jetstar Shop in Surabaya are available on Flickr.
Jetstar is celebrating the opening of the Travel Shop in Surabaya with a special one way Economy Starter fare from Surabaya to Singapore for IDR99,000 or USD10. This sale ends 22 May 2013 at 9.30pm Surabaya time, unless sold out prior. This is for a selected travel period only and more information can be found at the Jetstar Travel Shop.
Between 23 and 27 May from 10am to 9.30 pm Surabaya time, sale fares are also available for the following sectors, unless sold out prior:
All sale fares listed herein are one way Economy Starter fares with carry-on baggage only. For an additional USD12 to USD52, per passenger, you can choose between 15kg to 40kg checked baggage. Seats are subject to availability and may not be available on all flights or days. All sale fares are only available at the Jetstar Travel Shop in Surabaya. Terms and conditions apply.
The Jetstar Group is one of Asia Pacific’s fastest growing airline brands with one of the most extensive ranges of destinations in the region. It is made up of Jetstar Airways (subsidiary of the Qantas Group) in Australia and New Zealand, Jetstar Asia in Singapore, Jetstar Pacific in Vietnam, and Jetstar Japan in Japan. Jetstar branded carriers operate up to 4,000 flights a week to more than 70 destinations across Asia Pacific. The Jetstar Group carried more than 29 million passengers in financial year 2015.