Passengers booked on Jetstar New Zealand domestic services to Christchurch to connect with Air Asia X to Kuala Lumpur can change their flights following Air Asia X’s withdrawal from the route.
Jetstar passengers connecting to Air Asia X flights in Christchurch will be able to apply for the credit of their Jetstar booking to a new trans-Tasman Jetstar service to connect with Air Asia X flights from Melbourne, Sydney and the Gold Coast to Kuala Lumpur.
Passengers will need to verify connecting travel on Air Asia X and pay a standard call centre fee per passenger per segment and any associated fare difference.
This offer will be open to all affected Air Asia X passengers until Monday March 26 and changes can be made by calling the Jetstar Customer Contact Centre on 0800 800 995.
The Jetstar Group is one of Asia Pacific’s fastest growing airline brands with one of the most extensive ranges of destinations in the region. It is made up of Jetstar Airways (subsidiary of the Qantas Group) in Australia and New Zealand, Jetstar Asia in Singapore, Jetstar Pacific in Vietnam, and Jetstar Japan in Japan. Jetstar branded carriers operate up to 4,200 flights a week to more than 75 destinations. The Jetstar Group carried more than 34 million passengers in financial year 2016.