Jetstar has scheduled an additional ad-hoc service from Phuket on Sunday, 19 February to assist stranded passengers affected by the grounding of Air Australia.
The ad hoc services will be operated by an A320 aircraft with up to 180 seats and will fly from Phuket to Darwin (via Singapore) with onward connections to Jetstar’s domestic network.
On Sunday 19 February, flight 3K 2536 will depart Phuket at 1045 and arrive in Singapore at 1330.
On the same day, flight JQ 7002 will leave Singapore at 2200 and arrive in Darwin at 0430 on Monday 20 February.*
Onward domestic connections from Darwin will be on scheduled Jetstar services.
Passengers wanting to take advantage of these flights can book directly at the Jetstar Service Desk at Phuket International Airport or by alternatively calling the Jetstar customer contact centre on 131 538.
Passengers will need to show evidence of their Air Australia itinerary at the Airport to match the value of the Air Australia ticket.
In addition to this ad hoc service, Jetstar is assisting affected Air Australia customers on its existing scheduled services.
*Flight times are in local time
The Jetstar Group is one of Asia Pacific’s fastest growing airline brands with one of the most extensive ranges of destinations in the region. It is made up of Jetstar Airways (subsidiary of the Qantas Group) in Australia and New Zealand, Jetstar Asia in Singapore, Jetstar Pacific in Vietnam, and Jetstar Japan in Japan. Jetstar branded carriers operate up to 5,000 flights a week to more than 85 destinations. The Jetstar Group carried more than 37 million passengers in financial year 2017.