Every few months scammers come up with new ways to steal your hard-earned money from you. Here are the four most common things they’re doing in 2017.
You don’t even have to be a Jetstar customer to see these fake Facebook pages or get those fake emails and phone calls.
If you ‘like’ the fake Facebook page or click on an attachment in the fake email the scammers learn that:
This makes you a higher quality scam target, both now and in the future.
Also you’ll notice that almost all of these fake Facebook pages and scam emails are just slightly wrong. They may have spelling errors or they may claim to fly to places that Jetstar doesn’t fly to. This is deliberate. The scammers are trying to find people who might be careless or in a hurry when they’re browsing Facebook or reading their email. If you are careless you become easier to scam and steal from.
If you were distracted or in a hurry you may have ‘liked’ a fake Jetstar contest, clicked on a fake Jetstar email, or stayed on the phone when a scammer was calling you.
The scammers will now try to steal your credit card number directly from you:
Once the scammers have you credit card and contact information they do one of two things:
When scammers steal directly from your credit card they might start by making small purchases (eg $3.50) to see if you notice. If you don’t notice they’ll keep on making larger and larger purchases until you do. Or sometimes they just keep stealing small amounts so you almost never catch on.
Sometimes, when you click on a link or an attachment in a fake email, the scammer isn’t trying to steal money from you. Instead they’re trying to gain control of your computer by installing malicious software, or ‘malware’, on it.
There are different types of malware used for different types of criminal activity.
Possibly the worst kind of malware that may get installed on your computer is called ransomware (‘ransom software’).
Over the last two years this type of attack has become more and more frequent. With very little effort scammers are able to encrypt thousands of computers and then get hundreds of victims to pay them money in an anonymous, untraceable way.
You can learn more about ransomware here: ‘Malware & ransomware’.
It takes a bit of extra effort to protect yourself from various types of online scams. But, compared to the potential loss of money and all your files, that extra effort is totally worth it. Eventually, keeping yourself safe online will be as quick and automatic for you as locking your front door when you leave your house.
A huge thank-you to all our customers who are quick to let us know whenever they spot a new online (or even offline) scam that is related to Jetstar. Please keep telling us when you see something so, together, we can make the internet a safer place for everyone.
Photo credits: (1) ‘09-oct-16’ by Paul Joseph under CC 2.0; (2) ‘Holding credit card’ by CafeCredit.com under CC 2.0; (3) ‘Keys on Keyboard’ by Intel Free Press under CC 2.0; (4) ‘Hacking’ by Johan Viirok under CC 2.0)